1. Booking Cancellation
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Cancellation more than 14 days before the tour start – 100% refund.
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Cancellation 7–14 days before the tour – 50% refund.
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Cancellation less than 7 days before the tour – non-refundable.
2. Booking Changes
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Date changes are possible subject to availability and must be agreed upon in advance.
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Changes requested less than 7 days before the tour are accepted only in exceptional cases.
3. Refunds
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Refunds are processed to the original payment method within 5–10 business days.
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Payment system and bank fees are non-refundable.
4. Tour Cancellation by the Organizer
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If the tour is canceled by the company (e.g., due to weather conditions or force majeure), the client will receive a 100% refund or may choose to reschedule the tour.